FAQ
Frequently asked questions
Where can I find shipping information?
Shipping details, processing timelines, and delivery guidance can be found on our Shipping page. You will also receive tracking information by email once your order has shipped.
What is your return process?
Returns are reviewed according to our return policy. If your order arrives damaged or there is an issue with your item, please contact us with your order number and photos so we can help.
How should I care for my items?
Keep ritual goods, apparel, and spiritual objects in a clean, dry place away from excessive heat, moisture, and direct sunlight. For item-specific care, refer to the guidance included with your order.